© 2009-10 from you to me ltd
Hackless House, Murhill, Limpley Stoke, Bath, BA2 7FH, UK
Office: 01225 866225
Fax: 0800 007 3162 (We like the 007 bit !!)
Reg. Co. No. 6106501 given at Companies House, Cardiff, UK
Irish Distributor
M.E.G. Unit 4, 48 Cloyfin Road, Coleraine, N Ireland. BT52 2NY
Office: +44 28 7034 2555
Fax: +44 28 7034 2555
We have created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.
When you provide us with information you automatically consent to it being used by us for the purposes as set out in this privacy policy.
What information do we collect?
We collect and store the following types of personal data:
information relating to any transactions carried out between you and us in relation to the purchase of our products - name, postal address, email address and telephone contact number
information relating to the details you provide us with when registering for our newsletters or access to our trade information - name, email address, company name, company address and company telephone number
information relating to your company if you become a trade customer or supplier - company name, contact name/s, company address, company telephone number, company email address, company fax number, VAT number (for overseas customers), banking details for suppliers where we pay you by electronic payment and other contact details you choose to send us
personal information that you submit to us in relation to customer feedback, our competitions and also the 'your stories' feature on our website.
All our financial transactions are handled through Paypal. You should only provide your personal information to Paypal after reviewing their privacy policy at www.paypal.com We only share information with Paypal to the extent necessary for the purposes of processing the payments you make either via our website or over the phone.
Using this information
The information we collect is used for the following purposes:
to send you goods purchased either through our website, our sales partners or direct
to send statements and invoices and to collect payments from you
to send you relevant newsletters and commercial communications relating to our business
to enable your use of some of the services available on the website
to deal with enquiries made by customers.
With the personal information that you submit in relation to customer feedback, our competitions and also the 'your stories' feature, we may publish this information on our website and in other relevant materials.
Sharing and disclosure
We may disclose some information about you to:
our employees to manage our business
our sales partners in relation to our trade relationship with you
other suppliers if agreed with yourself in relation to supporting your business
our trusted 3rd party suppliers who pack the journals or deliver them to you
In addition, we may disclose information to the extent that we are required to do so by law or in order to establish or defend our legal rights or for fraud prevention.
We will never share, sell, or rent individual personal information without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you.
How we protect your privacy:
We use reasonable security measures to protect against the loss, misuse and alterations of data. We store the information on our secure computer systems. However, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
Why did you receive an email from us?
If you have received a mailing from us, a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future (“opt-in”), or b) you have registered or purchased or otherwise have an existing relationship with us.
We respect your time and attention by controlling the frequency of our mailings.
How can you stop receiving emails from us?
If you wish to stop receiving emails from us, or to change your expressed interests, please click on this link to send us an email. On your request, we will delete your contact details and we are sorry for disturbing you.
Changing the information we hold
If your personal details change and you want us to amend them, please let us know by contacting us at hello@fromyoutome.com
Removing the information we hold
You can ask us to remove your records by contacting us. We will be happy to remove any non-legislative information. Please email hello@fromyoutome.com
Policy amendments
We may update this privacy policy from time to time by posting a new version here. However, we will not make any material changes to the way we process your information without first seeking your consent.
Please check back to ensure you are happy with any changes, and please contact us if you have any concerns. We welcome your feedback.
Contact details
from you to me ltd, Cottage Suite, The Old Brewery, 53 Wine Street, Bradford on Avon, Wiltshire, BA15 1NS, UK
Office: +44 (0) 1225 866225
Fax: +44 (0) 800 007 3162
Email: hello@fromyoutome.com
Registered company number 6106501 given at Companies House, Cardiff, UK
